What are your reasons for using Labstep?
Being a young start-up company, in the medical technology industry, it is essential for us to properly document our progress.
What do you like about Labstep?
Labstep is an ideal electronic laboratory bookkeeping platform for us for documenting the planning, execution, and evaluation of our scientific experiments and work, especially due to the flexibility and scope of the system.
How does Labstep help your team?
Labstep has made documentation easy and simple for us. Whether its research and development or technical documentation, due to its user-friendly interface and ease of access, all that is needed for Labstep is any terminal device and a browser. This has also made it easy for us for start, follow live, and evaluate experiments remotely.
In addition to its vast functionality, it is possible to add externally created documents into the laboratory book so that all relevant documents are always available in bundled form.
Thanks to the inventory manager tool, order and overview is maintained despite the large number of users, so that areas such as purchasing and orders are not neglected.
How have you found Labstep's user support?
Labstep also has an effective and responsive customer care service which responds quickly to customer requests and inquiries. Not only this but Labstep’s competent and helpful external outreach team is always open to receiving suggestions and queries.