Building by listening

Core to our company ethos is maintaining close communication with the scientific community, who advise us in the shaping of the platform. Building something that is highly adaptable, widely applicable and perfectly aligned with research demands is our top priority. In order to incorporate user feedback directly into our product pipeline, researchers can chat to the product team directly through the platform. We also have a dedicated customer support team who are available 24/7 to provide help and answer questions when needed.